Last Update: September 25, 2025
At Uno Tomo (“Company”, “we”, “our”, “us”), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website unotomo.com (“Site”) or our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when you inquire about or use our services.
- Business Information: Company name, business details, and documentation related to sourcing, import/export, or relocation support.
- Technical Information: IP address, browser type, device information, and usage data collected automatically when you access the Site.
- Communication Records: Emails, messages, and correspondence between you and our team.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services (sourcing, import/export, translation, negotiation, relocation support).
- Communicate with you about inquiries, services, and updates.
- Process payments and issue invoices.
- Improve our Site, services, and customer experience.
- Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal data. We may share information only in the following cases:
- Service Providers: With trusted partners who help us deliver services (e.g., logistics providers, translators).
- Legal Compliance: If required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or business restructuring.
4. Cookies & Tracking Technologies
We may use cookies and similar tools to enhance your browsing experience and analyze Site performance. You can adjust your browser settings to refuse cookies, but some Site functions may not work properly.
5. Data Security
We take reasonable technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal requirements, or resolve disputes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or update your personal data.
- Request deletion of your personal data.
- Restrict or object to processing.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at unotomo111@gmail.com.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.
9. International Transfers
If you are accessing our Site from outside Japan, your data may be transferred and stored in Japan or other countries where we operate.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us:
Email: unotomo111@gmail.com
Address: Kumano, Japan